This was sent me from another good friend of mine (Rob) that works in a marketing department for a local business.
"Anyone, any salesperson, can get one order, but the mark of true salesmanship is not to get one order but to get and keep an account. You can exaggerate or actually make misrepresentations and you can get an order. That takes no talent whatsoever. It takes an enormous talent to be able to keep a customer."
Something to ponder. . .
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